I recently did a service for a family who had experienced a tragic loss of their son.... I had a very lovely email from them and feel so moved that they found time to write to me appreciating my help. Dear Lisa, We would like to say a big THANK YOU for the way in which you conducted the funeral service for our dear son. As soon as we met with you, you put us all at our ease, we felt confident that you would be able to give Russell such a beautiful send off. Your compassion, e